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Responsibilities: Dispensed bulk mail and drafting of all forms of correspondence via the use standard office equipment. Obtained Active Top Secret Clearance Managed travel arrangements for Senior Staff, C-Suite Level Executives and subordinate external Agencies for the Pacific Northwest Region with $500,000 annual travel budget to include flights, lodging arrangements, vehicle rentals, trains, chauffeurs/taxi services and translators as applicable. • Recruitment & Onboarding: Coordinated interviews, conducted orientations, and facilitated smooth onboarding processes. • Employee Relations: Addressed employee inquiries and supported HR team in resolving workplace issues. • Managed employee records and ensured compliance with company policies and legal requirements and supported HR projects. • Communication: Strong verbal and written communication skills, with the ability to interact effectively with employees at all levels. • Organizational Skills: Excellent time management and multitasking abilities, with a keen attention to detail. • Handled confidential information with discretion and maintained accurate employee records. • Assisted in the preparation of HR reports and presentations for senior leadership and HR personnel. • Provided administrative support to the HR department, including scheduling meetings and maintaining calendars. • Conducted new hire orientations, assisted with personnel travel arrangements and shuttle services and facilitated onboarding processes. • Assisted in the planning and execution of community events, ensuring smooth operations and positive attendee experiences. • Collaborated with team members to set up and manage event logistics. • Provided support and information to event participants and attendees. • Developed training materials and conducted orientation sessions for new volunteers. Responsible for FEMA related Travel arrangements for Military family coordination, processing and reimbursement. Managed an office team of over 10 staff members and supervised a ship of over 300 individuals. Conducted weekly exit interviews for departing staff and crew members in transition to varying phases of the life.

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Krystal Thompson is a compassionate and dedicated leader and licensed professional counselor with over 20 years of professional experience. Ms. Thompson has been instrumental in creating and expanding programs for various companies such as Hampton University, Dream Org. Inc. and The YMCA of Greater New York. Additionally, Ms. Thompson was awarded a seed grant for the establishment of a mentorship program, Mentors for Achievement, and was selected to represent Hampton University at both the National Academic Advising Association (NACADA) 2013 Summer Institute in Scottsdale, Arizona and the Criminology and Criminal Justice for the 21st Century: Utilizing Researcher-Practitioner Partnerships for Justice System Improvement 2013 Conference. Ms. Thompson holds a Bachelor’s of Art degree in English from Fordham University and a Master’s degree in Clinical Counseling from Hampton University. Krystal has been honored for outstanding achievement in counseling by the Hampton University Honors Council, she was inducted into the Omega Chi Nu Honor Society in 2014 which she held the title of treasure. She was also inducted into the Golden Key Honor Society in 2014 and graduated Magna Cum Laude. Ms. Thompson is a published contributor in Academic Advising Today and was a lead reacher for the Youth Violence and Gang Prevention City of Newport News Grant. She was also a lead facilitator for the Social Change Institute, an international personal and professional development company, where Krystal has led personal development workshops in South Africa and Dominican Republic. Krystal’s passion for helping others evolved from her own upbringing and lack of preparation for life. Overcoming the many personal hurtles to include the loss of her mother and miscarriage of twin stillborns; Krystal used her personal mishaps as a platform to advocate for others. She founded her own company, Journey 2 Love, in 2014 with a mission to document and encourage the journey of self love. Krystal utilizing her experience with business and clinical skills to co-found Peace of Mind Mental Health Services, LLC (POMMHS) in 2021; an outpatient Mental Health Group Practice in Virginia. Krystal has extensive experience working with individuals struggling with grief and relationship issues. She believes in a collaborative and strengths-based approach to therapy, where clients are active participants in their healing journey. In addition, to Journey 2 Love LLC and POMMHS, Krystal also co-founded Peace and Healing Incorporated in 2022, a non-profit organization dedicated to the advancement of the BIPOC community. Outside of business Krystal is compassionate about advocacy for youth development, a exponent for women’s rights, and is a proponent for the BIPOC community. Her love for children, music and dancing ignites her super power of supporting others.

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